The Crown Isle Clinic — Doctor in Courtenay

Reviews of The Crown Isle Clinic

• Diego

  Added 2016.08.15

  Dr Ingrey and his staff are beyond wonderful. After being misdiagnosed by multiple doctors and my former hospital, I was fortunate to find Dr. Ingrey. He knew instantly that something was wrong, had me tested and discovered the problems and got an amazing team of specialists to take care of me. If it weren't for him, I wouldn't be alive today. I can't sing his praises loudly enough. The world is a better place because of Dr. Ingrey!
• Isaiah

  Added 2016.05.05

  Such an awesome, supported and understanding place. Doctors and desk girls are beyond awesome, super supported with whatever you need and really looks and research on how to help you and figure out what is wrong and help you get through it with what ever it is. Super understanding to any situation and doctors are very respectful on keeping personal things between you and them, no judgement on what you are going through and what you need. I rate this a 4 star, because their not perfect, but they are very much close, just needs a little more time with really finding out some situation and problems you have, but they try their best. very please specially as a teenager needing their support and medical needs a lot thank you everyone there, you guys are awesome:)
• Adrian

  Added 2015.02.22

  Absolutely terrible service. I have been with this office since I was a child. But, once Dr. Gornall retired and they moved up into the Lerwick complex the practice has really gone downhill. If you are a new patient searching office I suggest you look elsewhere. Every time I have made an appointment with them, it’s a minimum 30 minutes late before I am even seated in an exam room (30-50 minutes behind every time I’ve gone in). And by the time I finally get to see a doctor it seems like they are now just trying to catch up from being behind that I am rushed out of the room wishing a couple of minutes. The last time I talked to a doctor he barely even turned away from his computer screen to even fully acknowledge the knee pain I was having. “Sounds like this, here’s a form for an X-ray”. Now today I had. 2:10 appointment, 3 o’clock rolls around and I’m still in the waiting room. Had to leave because I had other appointments to get to. It’s frustrating that places continually operate like this and don’t see and problems with their ways. Not even so much as a simple sorry when telling them I had to leave.
• Ashley

  Added 2014.10.26

  I believe James Ingrey has given me my life back. Without him I would not have found and allieviated the problem I've lived with for so long Thank you so much . Also thank you to the desk girls who have a smile on their faces
• Jack

  Added 2014.03.17

  Very unhelpful